Have you tried contacting Shopify support regarding this issue? Some of the merchants are able to get the Large Flat Rate Box option and some of them are not. Package dimensions are 19" x 17" x 14" (or local equivalent).There has been a few queries related to this issue. Package dimensions are 17" x 13" x 11" (or local equivalent). Packages up to 30 pounds (or local equivalent). Package dimensions are 15" x 11" x 3" Learn about UPS Medium Express Box Package dimensions are 13" x 11" x 2" Learn about UPS Small Express Box Longest side plus the distance around the thickest part is over 108" and less than or equal to 130". Longest side plus the distance around the thickest part is over 84" and less than or equal to 108". A special cardboard envelope provided by the USPS that clearly indicates “Flat Rate". A special 12" x 12" x 6" USPS box that clearly indicates “Large Flat Rate Box". A special 8-5/8" x 5-3/8" x 1-5/8" USPS box that clearly indicates “Small Flat Rate Box". A special 11" x 8 ½" x 5 ½" or 14" x 3.5" x 12" USPS box that clearly indicates “Flat Rate Box". Envelopes or flats greater than ¾" at the thickest point. Has one dimension that is between 11 ½" and 15" long, 6 1/18" and 12" high, or ¼" and ¾ thick. Each shipping provider has their own packages or you can use or you can use your own. In order to ensure the most accurate shipping cost on your fulfillments, we recommend that you provide the package your shipment is going in. Lead Commerce has integrated our platform into popular shipping providers such as UPS, FedEx, USPS and.
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